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Query Zone

Get the FAQ’s, Get Clarity

Explore our FAQs to find answers to common questions about our payment gateway. From setup instructions to troubleshooting, we've got you covered with clear and concise explanations.

How do I set up an account?

To set up an account, simply visit our website and click on the "Sign Up" button. Follow the prompts to enter your details and create your account.

What payment methods do you support?

We support a wide range of payment methods, including credit cards, debit cards, and digital wallets.

Is it safe to use your payment gateway?

Yes, we prioritize the security of your transactions. We use encryption and other security measures to protect your payment information and ensure safe transactions.

How long does it take to process a payment?

Payment processing times can vary depending on the payment method and the banks involved. Generally, payments are processed within a few seconds to a few minutes.

What fees are associated with using your payment gateway?

We charge a small transaction fee for each payment processed through our gateway. The fee varies depending on the transaction amount and payment method used.

Can I refund a payment?

Yes, you can refund a payment through our platform. Simply log in to your account, locate the payment transaction, and initiate the refund process.

Do you offer customer support?

Yes, we offer customer support via email. Our support team is available to assist you with any questions or issues you may have.

Can I integrate your payment gateway with my website?

Yes, our payment gateway is designed to be easily integrated into websites and applications. We provide documentation and support to help you integrate seamlessly.